"Supervisor 101" and "Certified Supervisor" Offered in August at 蜜桔直播
July 16, 2024
Supervisor Courses Offered in August at 蜜桔直播
New, future and current supervisors will benefit from noncredit classes offered in
August by 蜜桔直播鈥檚 Division of Workforce Training.
鈥淪upervisor 101鈥� is two-day workshop covering supervisor skills. The class will be
held Aug. 6 and 13 on Niswonger Campus; Aug. 14 and 21 at the Morristown Campus; and
Aug. 28 and Sept. 4 at the Newport Center. All sessions are 9 a.m.-5 p.m. The cost
is $399.
The Certified Supervisor Course begins Aug. 27 and runs through Nov. 12, meeting from
2-5 p.m. on Tuesdays. This comprehensive course covers all aspects of supervision
with special attention paid to those covered by the Certified Supervisor exam: planning
and setting objectives; problem solving and ethical decision making; managing groups
and teams; staffing, training and assessing performance; customer service and communications.
Students who complete this class will be prepared to take the Certified Supervisor
test. The cost is $1,500. The class will meet at the Niswonger Campus, but students
may also attend via TEAMS or ZOOM videoconferencing software.
鈥淢aking the move from worker to supervisor can be extremely rewarding or profoundly
frustrating,鈥� said Dr. Anita Ricker, assistant dean of workforce development. 鈥淭he
skills learned in these workshops will make this move a positive one. This can serve
as a valuable and updated refresher for supervisors who have been in leadership positions
for a while. I鈥檝e had a plant manager tell me he needed to take the class.鈥�
Ricker says a 鈥減romote from within鈥� policy is great, but sometimes supervision is
not a natural skill for many workers.
鈥淎 promotion recognizes an employee for a great employee,鈥� Ricker said. 鈥淭hat employee
is very good at doing their current job but may not have any supervision skills. Spending
a few days in the classroom can prepare a supervisor for their new role.鈥�
Having a good management team is vital to any company.
鈥淗ave trained supervisors improves productivity, retention and morale. This also save
the company fines incurred because of illegal supervisory action,鈥� Ricker said.
Other noncredit classes offered in August are:
鈥� Parenting and Divorce Online (using the ZOOM videoconferencing software), $60, 5:30-9
p.m., Aug. 6 or Aug. 20
鈥� Welding, Level 1, Stick Welding, $379, 4-8 p.m. Tuesdays, Aug. 6-Sept. 3., Greeneville
Workforce Building
鈥� Microsoft Excel Level 1, $150, 9 a.m.-4 p.m., Aug. 13, offered at Niswonger Campus,
Morristown Campus and Newport Center.
To register for a class or learn more, contact Kellie Hendrix at Kellie.HendrixFREEWS or 423-798-7988.